Frequently Asked Questions
Everything you need to know about shopping with H&H
What is the standard shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery in real-time.
What is your return policy?
H&H offers a 30-day return policy for all unused items in their original packaging. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are H&H products covered by a warranty?
Yes, all our products come with a one-year limited warranty against manufacturing defects. If you experience any issues, please contact our support team with your order number.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 1 hour of placement. After this window, the order moves to our fulfillment center and can no longer be changed.